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You can cancel your reservations any time before the check-in time mentioned on your reservation confirmation. To cancel, you may email to Support@way.com or call the Way Customer Success team at (408) 598-3338. For any changes in travel dates, you’ll need to cancel and rebook your parking reservations.
Anyone use Way.com for Airport parking. 7 years ago. Anyone use one of these off site parking places - prices look too good. https://www.way.com/parking/Philadelphia/PA/USA/all/?gclid=CIvBn5fxodECFcVLDQodlisGKQ. parking at various locations like hampton hotel.
You can cancel your reservations any time before the check-in time mentioned on your reservation confirmation. To cancel, you may email to Support@way.com or call the Way Customer Success team at (408) 598-3338. For any changes in travel dates, you'll need to cancel and rebook your parking reservations.
Answer 441 of 499: Anyone use one of these off site parking places - prices look too good https://www.way.com/parking/Philadelphia/PA/USA/all/?gclid=CIvBn5fxodECFcVLDQodlisGKQ parking at various locations like hampton hotel.
Booked a reservation for a week long parking space at the Denver Airport Double Tree on March 25, 2024. As per their cancellation policy I cancelled via online prior to the reserved time. Their policy states a full refund is provided.
If you need to cancel, you won't get a refund. On Feb 7 I used way.com to book airport parking and paid $71. I cancelled the order for airport parking on March 11 and they acknowledged the confirmation and in a chat session I was informed that I would receive my refund in 7 to 10 business days.
When I pre-purchased the parking space on 2-22-20 Way's written policy they sent me clearly states that I'm entitled to a full refund if I cancel at least 24 hours prior (copy of their policy attached). I cancelled on 3-22-20 by email. At that time they still hadn't changed their policy. They ignored my request.
Earlier this month, I called customer service again and spoke to the same agent. I asked for compensation equal to the difference between my Way.com reservation and what I was charged by the airport, since if I had been notified I would have had adequate time to book a different parking lot on Way.com or use a different service provider.
Two months ago I booked and pre-paid for parking at the Orlando airport using way.com. When I arrived at the lot today they said way.com had cancelled their contract and the parking lot would not honor my reservation or refund my payment.
Booked a parking spot through Way.com for June 15th to July 31st, only to find the lot permanently closed. Reached out to their team with proof, but got zero replies. Used them before without issues, but this experience was a letdown.