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While TripAdvisor's parent company "TripAdvisor Inc." owns both this website & Viator, they are operated as two separate and independent companies. You need to contact Viator with your concerns. UK: (0)20 3318 0421. Best Regards.
I called the customer service number listed on their website (702-749-5660), was put through to someone right away, and she helped me apply the 10% discount by booking on the phone. Whole thing took about 10 minutes!
Thank you so much for your reply. I havent booked the tour on viator yet, cause I couldnt use the code. I dont have a specific link, Just received an email from TA saying that I got a 15% promo code that I can use on viator to book a tour. That is basically it, no link at all except a picture of a mobile phone when I click it it takes me to TA ...
The majority of Viator tours have the real tour operator linked under the title of the tour so you can always book directly with the company. This USA/Canada contact number was given by a TA Staffer earlier this year. See if it works today: USA & Canada: (866) 648-5873 (toll free) Edited: 6 years ago. Reply.
It's very possible to contact Viator, using either of those methods to obtain the phone number. But I'll cut & paste the list for you here. USA & Canada: (866) 648-5873 (toll free) UK: (0)20 3318 0421. Australia: (0)2 8069 5885. Brazil:
Viator is the TA company that manages all excursions, treks, boat trips, etc. You have posted in the Tripadvisor website, not Viator. You can contact Viator using one of the relevant phone number from the list below. USA & Canada: (866) 648-5873 (toll free) UK: (0)20 3318 0421. Australia: (0)2 8069 5885.
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