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I have used Way.com to park near the San Francisco Airport since 2016. It was a real bargain and the transactions used to go very smoothly until my last trip on December 29, 2017. After I parked my car at one of the parterners' driveway, I called the phone number on my reservation, 650-300-5150, for pickup.
I attempted to contact Way while i was at the hotel desk but was in a hold line. I could not continue to hold as I now needed to find other parking and get to the airport. Attempted another call, long waits, and decided to do a on-line chat. After numerous question: email, phone, confirmation….
Tried calling the number on the reservation form and got voicemail directing to call a cell phone number to speak with an attendant. Called the cellphone number and got an automated response saying that the number was no longer in service.
433. Re: Anyone use Way.com for Airport parking. Dec 15, 2023, 10:29 AM. They are an un ethical company. I used them to book parking at a hotel near an airport, but they deceptively snuck in a membership that you have to read the fine print and uncheck a box otherwise they will start charging you a monthly fee.
So I phoned the number for the parking lot and the first thing this guy says is "Did you book with Way.com? They do this all the time - they overbook and we just run out of spaces and can't do anything about it.
397. Re: Anyone use Way.com for Airport parking. 1 year ago. Made reservation for Way parking at Sheraton at DFW, as per the website. Paid about $180.00 in advance for a nearly 30-day trip. When we arrived at hotel, they knew nothing about it, and said they had stopped doing parking business months earlier.